SILVANAUS CALL ACCOUNTING INTERFACE

The SHMS Telephone Interface (TI) is an extremely low-cost revenue center sold optionally with SHMS. Without this interface, guest telephone charges must he posted manually to the guest folio. Not only is this very time consuming to process these entries manually, but transactions may be posted incorrectly, late or not at all. The TI eliminates the need for any manual posting of telephone calls to guest folios.

The TI post charges to guest folios for local, long distance and operator assisted calls. Calls posted to folios show date, time, duration, and number called.

Telephone Interface Features

Automatic link between TI and guest folios

User defined posting frequency (based on operating system)

Automatic posting to guest folios

Automatic update of revenue center G/L

Transaction log on all phone calls

Report processing

Telephone Interface Requirements

The following is required in order for the Telephone Interface to operate as a low-cost revenue center:

1 . A multi-tasking or networking environment. TI works best with multi-tasking or network installations. Processing is done in batch mode for single-user installations.

2. A PBX system such as TAPIT, DART or MOSCOM, or a PBX installed by Silvanaus.

A dedicated computer or task with an Uninterrupted Power Supply (UPS).

Silvanaus provides the additional hardware required for the TI installation.